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Personal Finance Software: FAQ's

Do you have any questions? Here you'll find the answers.

Ordering Questions

Q: How long will it take to receive the software once ordered?
A: Upon purchase you will be able to download the software immediately.

Q: Is my credit card info safe as I order online?
A: Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

Compatability Questions

Q: What computer programs do I need to run the software?
A: The software is currently available in Microsoft Excel, Corell Quattro Pro, or Microsoft Works/Spreadsheets, so you will need one of those spreadsheet programs to run the software. Most computers come with Microsoft Works/Spreadsheets, so it should work for any computer.

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Q: What version of the Excel or Quattro Pro or Microsoft Works/Spreadsheets do I need?
A: The software is compatable with the 95, 97, 2000, and more recent versions of Excel, Quattro Pro, and Works/Spreadsheets.

Q: What if I download the software and it doesn't work on my computer?
A: You can do one of two things, go to www.microsoft.com or www.corell.com and get a more recent version of Excel or Quattro Pro (1995 or later), or you can email us for a refund. However, most computers do come with some type of spreadsheet program, usually Microsoft Works/Spreadsheets, and you can get to the Works/Spreadsheets download from the original download page.

Personal Finance Software Questions

Q: What is the difference between the Budgeter and the Expense Tracker?
A: The Budgeter is used to do a personal or family budget and shows you the difference between your budget and actual expenses. The Expense Tracker is used to just track your expenses, so if you don't want to budget, you could use this.

Q: Do I need both the Budgeter and Expense Tracker to do my personal or family finances?
A: No, you only need one of the software packages. However, many people like to order both in either the Combo or Complete Packages because then they can see how both software programs work and then choose the one that they like best.

Q: Will banks and other institutions take this statement for the calculation of my net worth?
A: The Personal Financial Statement was created from bank forms and integrates the information that they and other institutions would request if they were looking at your net worth.

Q: What is the difference between the this retirement calculator to others out there on the Internet?
A: While other calculators just multiply your savings by an average rate of return, this advanced software actually simulates the real investment market each year until you retire. Using statistical techniques, the software generates market returns-some years' returns will be good, while in other years the returns can be negative, just like real life.

Q: What if my computer seems to get stuck calculating the cells?
A: Hit the escape key and it should stop. We suggest that you open the Tools/Options menu, click the Calculation tab, and select Automatic except tables. This will prevent Excel from rerunning the simulation everytime you enter a different cell.

Q: How do I run the simulation?
A: Hit the F9 key on your computer. This will cause Excel to begin simulating random returns over your working life. It is necessary to hit F9 before continuing to ensure all of the calculations have been made. Depending on the speed of your computer, this process may take many minutes (it makes up to 75,000 calculations!) Be patient; if the mouse pointer is an hourglass or if the status bar in the lower left corner says "Calculating Cells: 100%" it is still simulating. If outrageous results are returned, like an expected value in the billions or trillions when you really shouldn't have that much, there was a random fluke in the simulation and you need to rerun it by pressing F9 again.

Q: How did you come up with the returns rates?
A: The rates of return corresponding to each asset class are based on historical averages and can be seen on the Returns Table tab.

Q: What is purpose of the Loan Calculator?
A: The Loan Calculator can be used to view different options in calculating a loan. For example, if you have a mortgage on your home and you'd like to see how much interest you would save if you paid an extra $100 of principal to your loan each month. This calculator tells you those types of things.

Q: Can the Loan Calculator be used for loans other than home mortgages?
A: Yes, the Loan Calculator can be used for all types of loans from home mortgages to car loans, to business loans.

General Spreadsheet Questions

Q: How do I customize the categories to fix my own needs?
A: You can just type in any categories that you would like, but any time you change categories, you'd have to change them on each tab, which can be a difficult and time consuming project. We've designed the software to meet the needs of a broad range of individuals and families, but if you want different categories, you can change them yourself, but if it messes up your spreadsheet, we are not responsible for fixing it. We will email you a new one, but are not customizing them for people.

Q: What do I do if I'm having difficulty with the software?
A: When you open the software, you can click on the Intro tab that gives instructions, tips, and explanations for each category. The answer you are looking for may be there, and if it's not, you can email us to ask any questions.

Q: If I try to print the spreadsheet and it doesn't come out on my page right?
A: The software sheets have been set up to print on one page per month. If you'd like the print to be larger, then click on "File" then "Page setup". Then click on the buttom "Adjust to..." so that the "Fit to page" buttom is not selected. Then you can adjust it to print larger if you'd like. You can also change around the margins in this area so that the data will fit better on your pages. To do this, click on the Margins tab to change them. You can preview what it would look like if you click File. Then click Print Preview. If it looks the way you want, click Print. If the clarity of the printed page isn’t very good (especially in the gray cells), you should print it in a higher quality version. You can do this by clicking File, then Print, then Properties. And within that area, you should be able to change around the settings for your printer to make it come out clearer.

Q: What if I input my information and there is a bunch of number signs (#######) in the cell?
A: The cell width needs to be widened. It should do this automatically, but if it doesn’t, then you can do it manually by putting your mouse between the letters at the top of the spreadsheet and moving the line out. For example, if you want to make column B wider, then put your mouse on the line between column B and C and move it to the right and the number signs should become actual numbers and it should be fixed.

LEARN MORE ABOUT THE PERSONAL FINANCE SOFTWARE PACKAGE

  • Learn more about the main features in the OVERVIEW section
  • See how the software works in the DEMO - DETAILS section
  • Check out the FREE software that you get with your purchase
  • See the GRAPHS & CHARTS that will show your finances visually
  • Read what others are saying in the REVIEWS section
  • Any questions? Check out our FAQ's
  • Are you convinced? BUY NOW
 
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