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Frequently Asked Questions

Do you have a couple questions? Here you'll find the answers.

Ordering Questions

Q: How long will it take to receive the software once ordered?
A: Upon purchase you will be able to download the software immediately.

Q: Is my credit card info safe as I order online?
A: Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone even seeing your credit card number or information. So it's completely secure.

Instant downloads for all software products

Free software w/ purchase

Complete business kit includes
-Personal Finance Software
-Business Plan Software
-Business Legalities Software
-Accounting Software
-e-Marketing Plan
-Real Estate Software

satisfaction guaranteed

Compatability Questions

Q: What computer programs do I need to run the software?
A: The software is currently available in Microsoft Word & Excel. We also have all the software available in Notepad and Microsoft Works/Spreadsheets. Most computers come with these programs, so the software should work on any computer.

Q: What version of the Word & Excel do I need?
A: The software is compatable with the 95, 97, 2000, and more recent versions of Word & Excel. Or it is available in Notepad & Microsoft Works/Spreadsheets.

Q: What if I download the software and it doesn't work on my computer?
A: If the software doesn't work on your computer, just go to the address on the download page for those that do not have Word and Excel, and you can download the software from there in Notepad and Works/Spreadsheets. If you do not have this address, just email us and we can send it to you. If you have Excel, and the software will open, then you probably have an older version of Excel than what the downloads are saved in, so just email us and we will send you the software by email in an older version of Excel & Word that should work for you.

Personal Finance Software Questions

Q: What is the difference between the Budgeter and the Expense Tracker?
A: The Budgeter is used to do a personal or family budget and shows you the difference between your budget and actual expenses. The Expense Tracker is used to just track your expenses, so if you don't want to budget, you could use this.

Q: Do I need both the Budgeter and Expense Tracker to do my personal or family finances?
A: No, you only need one of the software packages. However, many people like to order both in either the Combo or Complete Packages because then they can see how both software programs work and then choose the one that they like best.

Q: Will banks and other institutions take this statement for the calculation of my net worth?
A: The Personal Financial Statement was created from bank forms and integrates the information that they and other institutions would request if they were looking at your net worth.

Q: What is the difference between the this retirement calculator to others out there on the Internet?
A: While other calculators just multiply your savings by an average rate of return, this advanced software actually simulates the real investment market each year until you retire. Using statistical techniques, the software generates market returns-some years' returns will be good, while in other years the returns can be negative, just like real life.

Q: What if my computer seems to get stuck calculating the cells?
A: Hit the escape key and it should stop. We suggest that you open the Tools/Options menu, click the Calculation tab, and select Automatic except tables. This will prevent Excel from rerunning the simulation everytime you enter a different cell.

Q: How do I run the simulation?
A: Hit the F9 key on your computer. This will cause Excel to begin simulating random returns over your working life. It is necessary to hit F9 before continuing to ensure all of the calculations have been made. Depending on the speed of your computer, this process may take many minutes (it makes up to 75,000 calculations!) Be patient; if the mouse pointer is an hourglass or if the status bar in the lower left corner says "Calculating Cells: 100%" it is still simulating. If outrageous results are returned, like an expected value in the billions or trillions when you really shouldn't have that much, there was a random fluke in the simulation and you need to rerun it by pressing F9 again.

Q: How did you come up with the returns rates?
A: The rates of return corresponding to each asset class are based on historical averages and can be seen on the Returns Table tab.

Business Plan Software Questions

Q: What is the difference between the Traditional Business Plan Software and the Internet Business Plan Software?
A: The Internet Business Plan Software is customized to Internet businesses. For example, there is an area that you can input your website traffic so that the financial software can automatically calculate your purchase percentage or your profit per click figures. The marketing area is also much more Internet specific. The Traditional Business Plan Software is for regular businesses that do not necessarily use the Internet for business purposes.

Q: How does the software help me with my taxes?
A: The expense categories on the software are taken directly from the Federal Tax Forms that you will fill out when tax time comes around. So all you have to do is look at the totals figures and then record those on your tax forms and you're done. Therefore, it make taxes very easy.

Business Legalities Software Questions

Q: Do individual states have specific forms that need to be filled out apart from the forms provided here in the software?
A: Yes, many states have their particular forms that must be filled out, like a DBA form. This software will guide you through that information, but does not replace those forms.

Q: How can this software help me?
A: Choosing a business structure can be a difficult process. The software will guide you through that process with helpful information and resouces. The software will also provide fill-in-the-blank forms for writing complex documents like the Articles of Incorporation and Operating Agreement.

Accounting Software Questions

Q: What is the difference between the Traditional Business Financials and the Internet Busienss Financials?
A: The Internet Business Financials are customized to Internet businesses. For example, there is an area that you can input your website traffic so that the software can automatically calculate your purchase percentage or your profit per click figures. The Traditional Business Financials are for regular businesses that do not necessarily use the Internet for business purposes.

Q: How does the software help me with my taxes?
A: The expense categories on the software are taken directly from the Federal Tax Forms that you will fill out when tax time comes around. So all you have to do is look at the totals figures and then record those on your tax forms and you're done. Therefore, it make taxes very easy.

Q: How do the ratios help me?
A: The ratios will allow you to compair your company's financials with your competitors.

e-Marketing Plan Questions

Q: Where did the 15 marketing strategies come from?
A: We've worked with, on a one-on-one basic, more than 1,000 business owners in helping them form a successful online marketing plan. These strategies come from years of experience as well as from the top online marketing resources on the web.

Q: What if my business is a traditional business? How can these strategies help me?
A: If you have a traditional brick-n-mortal business, these strategies can be implemented when you take that leap onto the Internet. Any business can benefit to being online, even if you never plan to take online transactions. Over 75% of individuals who make major purchases first do their research on the Internet, so there are tremendous advantages of being online, and knowing how to reach your target customers through the World Wide Web.

Real Estate Software Questions

Q: What is purpose of the Loan Calculator?
A: The Loan Calculator can be used to view different options in calculating a loan. For example, if you have a mortgage on your home and you'd like to see how much interest you would save if you paid an extra $100 of principal to your loan each month. This calculator tells you those types of things.

Q: Can the Loan Calculator be used for loans other than home mortgages?
A: Yes, the Loan Calculator can be used for all types of loans from home mortgages to car loans, to business loans.

General Spreadsheet Questions

Q: How do I customize the categories to fix my own needs?
A: You can just type in any categories that you would like, but any time you change categories, you'd have to change them on each tab, which can be a difficult and time consuming project. We've designed the software to meet the needs of a broad range of individuals and families, but if you want different categories, you can change them yourself, but if it messes up your spreadsheet, we are not responsible for fixing it. We will email you a new one, but are not customizing them for people.

Q: What do I do if I'm having difficulty with the software?
A: When you open the software, you can click on the Intro tab that gives instructions, tips, and explanations for each category. The answer you are looking for may be there, and if it's not, you can email us at info@mybusinesskit.com to ask any questions.

Q: If I try to print the spreadsheet and it doesn't come out on my page right?
A: The software sheets have been set up to print on one page per month. If you'd like the print to be larger, then click on "File" then "Page setup". Then click on the buttom "Adjust to..." so that the "Fit to page" buttom is not selected. Then you can adjust it to print larger if you'd like. You can also change around the margins in this area so that the data will fit better on your pages. To do this, click on the Margins tab to change them. You can preview what it would look like if you click File. Then click Print Preview. If it looks the way you want, click Print. If the clarity of the printed page isn’t very good (especially in the gray cells), you should print it in a higher quality version. You can do this by clicking File, then Print, then Properties. And within that area, you should be able to change around the settings for your printer to make it come out clearer.

Q: What if I input my information and there is a bunch of number signs (#######) in the cell?
A: The cell width needs to be widened. It should do this automatically, but if it doesn’t, then you can do it manually by putting your mouse between the letters at the top of the spreadsheet and moving the line out. For example, if you want to make column B wider, then put your mouse on the line between column B and C and move it to the right and the number signs should become actual numbers and it should be fixed.

 
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